From your first dashboard to scaling self-service analytics across your organization, the Holistics team is here to make you successful.
We thought their customer support would be a problem since they are on a different time zone in Asia, but they have pleasantly surprised us with very in depth and responsive answers.
We had a small number of questions during the trial and they were all beautifully answered. The support experience was great, the documentation was well written and complete, and the platform was easy to use.
I'm very active in the Holistics community, and I really like the support because they answer really quickly. It's really nice, and to be honest I think that's what set Holistics apart from other BI vendors.
The support has been really great. We get updates, fixes, or even just helpful advice when it's not a technical issue. That level of responsiveness was a huge factor in our decision. Even before we were paying customers, we felt important. That engagement, that sense that we matter, is one of the biggest reasons we chose Holistics.
While we're always just a message away,here are other ways to get the most from Holistics.
A series of 60-minute onboarding calls to help you with technical setup.
Comprehensive guides on Holistics concepts, how-tos, and best practices.
Step-by-step walkthroughs of features and workflows.
Real-time support and guidance directly from product and engineering team members.
Ask questions and connect with other Holistics users and data practitioners.
Regular office hours to help you use Holistics more effectively.
Don't Just Take Our Words For It
We knew from the very beginning that the support was excellent and it stayed that way. It never dropped off after we became a customer. Because sometimes, with other vendors, everyone is excited at the start, but over time, the enthusiasm fades, and responses can take weeks. With you, it's clear you genuinely want to understand everything and really solve the problem. I'd rate the support a solid five out of five.
Johanna G.
Senior Data Analyst, ARD
We thought their customer support would be a problem since they are on a different time zone in Asia, but they have pleasantly surprised us with very in depth and responsive answers.
Alex H.
Head of Data, Pinter
We had a small number of questions during the trial and they were all beautifully answered. The support experience was great, the documentation was well written and complete, and the platform was easy to use.
Guido Stark
Head of Data, Optimal Workshop
I'm very active in the Holistics community, and I really like the support because they answer really quickly. It's really nice, and to be honest I think that's what set Holistics apart from other BI vendors.
Mariem
Senior Data Analyst, Tooltime
The support has been really great. We get updates, fixes, or even just helpful advice when it's not a technical issue. That level of responsiveness was a huge factor in our decision. Even before we were paying customers, we felt important. That engagement, that sense that we matter, is one of the biggest reasons we chose Holistics.
Rob Winters
Head of Data, Lepaya
Fewer ad-hoc data questions. Happier data teams. All starts with Holistics.
