Sometimes when importing a CSV, you may run into an error message like this.
Status: failure - *0.01 secs* [ [2018-03-13](tel:1234567)T08:22:44.340Z ] ERROR - invalid byte sequence in UTF-8 -
This error typically happens when the file you are attempting to upload is not in a UTF-8 format.
Do try to refer to the link in this resource to get the file in UTF-8 format:
If this does not work, feel free to contact our friendly support team!